New Asset Upload Processing Delays

Incident Report for Moxion

Resolved

This incident has now been resolved.
Posted Jun 15, 2020 - 02:41 UTC

Monitoring

A fix has been applied and we are monitoring the results.
Posted Jun 15, 2020 - 01:22 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jun 15, 2020 - 01:06 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jun 15, 2020 - 00:33 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 14, 2020 - 23:48 UTC

Investigating

We are currently investigating an issue with upload processing.
Assets are failing to process and will be retried.
Posted Jun 14, 2020 - 23:27 UTC
This incident affected: Flow Capture (Uploads/Processing).