Asset processing errors

Incident Report for Moxion

Resolved

Assets effected have finished processing.
Posted May 07, 2021 - 22:35 UTC

Monitoring

We are reprocessing assets and monitoring performance.
Posted May 07, 2021 - 22:28 UTC

Identified

We have identified the issue and are currently reprocessing effected assets.
Posted May 07, 2021 - 22:09 UTC

Investigating

We're seeing assets fail to process due to gateway timeout errors. We are investigating the issue.
Posted May 07, 2021 - 21:41 UTC
This incident affected: Flow Capture (Uploads/Processing).