Playback issues: DRM key error
Incident Report for Moxion
Resolved
This incident has been resolved. All playback should work normally.
Posted Jan 27, 2021 - 04:26 UTC
Identified
The issue has been identified and a fix for playback has been implemented for any new uploaded assets. For playback on historic assets, we are still waiting on a resolution.
Posted Jan 27, 2021 - 04:19 UTC
Investigating
We have discovered an issue with playback resulting from an error with DRM. We are currently investigating the issue.
Posted Jan 27, 2021 - 03:23 UTC
This incident affected: Flow Capture (Viewing/Playback).
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