Degraded Performance

Incident Report for Moxion

Resolved

This incident has been resolved.

Posted Nov 01, 2022 - 08:56 UTC

Update

We have increased our capacity to account for the degraded performance and have restored service.

The Moxion Engineering Team will continue to monitor.

Posted Nov 01, 2022 - 08:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 01, 2022 - 08:34 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 01, 2022 - 08:23 UTC

Update

We are investigating reports of intermittent disconnections/logouts from Moxion

Posted Nov 01, 2022 - 08:18 UTC

Investigating

We are currently investigating this issue.

Posted Nov 01, 2022 - 08:18 UTC

This incident affected: Moxion (Application, Integrations/APIs, Uploads/Processing, Viewing/Playback, Downloads, Administration, Notifications, Reports).