Asset Playback

Incident Report for Moxion

Resolved

This incident has been resolved.

Posted Aug 09, 2018 - 22:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 09, 2018 - 21:01 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 09, 2018 - 20:59 UTC

Identified

We have identified an issue related to our CDN used to deliver files for streaming. It restricted to playback of longer files. We are currently working to resolve this issue.

Posted Aug 09, 2018 - 20:37 UTC

Investigating

We are currently investigating an issue for playback of longer asset files.

A further update will be provided once the issue has been identified.

Posted Aug 09, 2018 - 20:06 UTC

This incident affected: Flow Capture (Application, Viewing/Playback).